Life after CrashPlan: why they sucked, why Backblaze & B2 suck, Glacier vs Others
With Crashplan's recent finger to the consumer market, I'm looking for a replacement. Really, two replacements:
(1) At home my family has various laptops and desktops. Macs backup to a central Synology TimeMachine but there's still Windows to consider. Right now, windows boxes backup to a central file server via Crashplan (so local protection but not disaster protection).
(2) The Linux file server itself has various shares which is what I backup to Crashplan.
Crashplan was nice because you could do computer-to-computer backups without having to pay them, but alas that's going away.
For (1) I'm not sure there is a good solution. I may just have to tell my family that Windows machines are considered expendable...save your work to the file server.
Backing up my Linux box is the main concern as thats what I need disaster protection for. There's CP Business which at $10/mo isn't bad for unlimited storage. But overall I haven't been entirely happy with CP:
(1) The client is a horrible poorly engineered pig. My file server has 20GB of RAM - 16GB of that is purely for CP's ridiculous Java client. The thing crashes all the time (I have a cron job to watch and restart it) and every time it updates, it nukes all my custom settings which means it'll fail constantly until I go back and edit them. Just crappy code.
(2) More critically, my CP archive goes offline for 3-5 days every 28 days. If you have a large archive, yours does, too - CP won't tell you. During this time, adds to the archive or restores are impossible. I once waited 9 days to do a single file restore because my archive was in "deep maintenance mode"...that was a very long ticket with support before they admitted how it works.
(3) I've heard CP restores are slow...never restored enough to really find out. Upload has been meh.
(4) Oh an I owned the longest-running feature request in the history of the Internet which had hundreds of votes...going on 7 years in "planned" state when they finally admitted they were killing consumer. That made me laugh.
Now admittedly, I have 7.4TB on CP, which is a lot. I don't really need 7.4TB but when you say "unlimited" I just point the client at root. Why not?
I do have about 2TB to backup. Before you assume that's all tentacle porn, it's not hard to get to that size: 500GB is previous 3D art projects, 300GB is 15 years' of family photos, 300GB is music and ripped CDs, there's 40GB of video classes and stuff I've taken, about 120GB of Logic Pro audio, 200GB of camcorder raw, etc.
So if we set CP aside, that leaves...who?
Carbonite? Win/Mac only. And they reputedly suck. And, well, CrashPlan recommends them.
Backblaze? Win/Mac only, and while they publish cool papers on hardware, their software is...um, well, while the backup client is nice for uploading, it doesn't support restores. Uh, what? No really, your only options for a restore are:
(1) web download of a zip
(2) they'll mail you a drive
Are you kidding me? It's like Backblaze quit after getting 3/4 of their work done. If you write a backup client...guys, you also need to be able to restore with it. If I lose 300GB of family pics, that is never going to succeed as a web download (multiple blogs say you can't get more than 50GB or so this way). So my only option is to ship a drive? Ridiculous. I'm not saying drive shipping is a bad thing but the cutoff is far too low. I could download 100GB far faster than shipping a drive.
Combined with their intransigent refusal to support Linux, I kind of want Backblaze to go bankrupt.
Mozy? Are they still around? Had a bad experience and so have many others.
SpiderOak? When I tried them on a VPS several years ago, their client sucked up all my RAM and constantly crashed. They're a lot pricier than other options at $12/TB. I know @Nekki likes them.
Maybe instead I should handle my own client. I could get a VPS or dedi with a big disk, but no way I'm going to approach the $5/TB/mo that cloud storage offers. I've been playing with rclone which seems to work well. So I started looking at which cloud services rclone supports (alas, not Amazon Drive anymore :-)
Some options in this space are Backblaze B2, Amazon Glacier, Azure, and Google Drive.
B2 starts with a strike since it's Backblaze. But they have some Glacier-comparable pricing.
AWS Glacier: $4/TB/mo to store, but if you ever need to restore that, it's $90/TB in network costs.
Backblaze B2: $5/TB/mo to store, a complete restore is $40
Azure Blob Storage (using archive): $1.80/TB/mo to store, restore is $90/TB in network costs.
All of these offer 1GB or something for free download if you just need a single fiile.
I don't know...I'm torn. Restores are very rare, and given that Backblaze seems to take almost a special pride in saying "fuck you" to Linux, I kind of want to go with Amazon Glacier or Azure. Azure is cheaper but then I have to deal with that godawful Azure portal...
Google Drive is too expensive. $10/TB though any restore is free.
I've also thought of getting a big VPS or dedi and then rcloning from there for tertiary support, but now we're getting really expensive.
There are more cloud services I could look at, but I don't want to invest a month in uploading (my internet is 200 down, 10 up) only to find they're unreliable or going out of business.
Still weighing pros/cons...opinions/experiences welcome!