HostUS very disappointing!
Previously I already had a VPS With a Netherland server, then on after BF yesterday I found out Host US has a newly launched Singapore Server.
and I'm interested in purchasing the service. Until finally I have VPS Singapore there. I started installing Centos and cpanel OS. because the plan will move the client data on this server.
After a few days VPS singapore that I message problematic, IP does not connect so that website and cpanel can not be accessed at all.
I sent a ticket, and they said it would give a solution for 24 in the future, I waited for 24 hours, no ticket response at all, I finally Rebuild VPS os and re-install the cpanel.
After the install is complete, I open the ticket back to solve the problem Quota Cpanel NA. (Previously submitted the same ticket on the Netherland server) and they ask to rebuild the error VPS yesterday will be activated Quota for VPS. (I have reinstalled then make this ticket, WTF)
Until now, it's been nearly 3x24 hours I DO NOT GET ANY TICKET REPLY. I suffered a loss on this purchase. VPS and cpanel unused because quota data on cpanel is written NA and I may not enable for client. while their warranty period is only 3 days upon purchase.
And the slogan "All backed by our amazing 24/7 support team." is a lie!
and I attach the last ticket at HostUS as proof and I'm sorry, my english is bad :))