Am I paying a little too much?
Every year when renewal of this VPS comes up, I am haunted with the question: Should I switch? Been utilizing services of this host since 2005 and over the years the company has seen a good share of transitions and change of hands. Today its a small VPS arm of a larger online services conglomerate. These changes never affected the service for me though which remained stellar in terms of up-time & reliability. My VPS there once had over 1200 days of uptime until I rebooted it for some purpose.
Also from 2009/10 till today, the outsourced support side has remained same. I am fairly familiar with their names and designations and even though I am a tiny client of theirs I am sure that a few of the support guys might recognize me by my name now due to the long stay I have had there. I get a response to my ticket within minutes irrespective of the time of the day (except billing). Never had to contact the support much though. In early years I would mostly contact them for something that I have broken as it was OpenVZ back then. When they were doing some plan restructuring/consolidation 4 years back, on my request they generously provided me a similar spec KVM (1GB/32GB SATA/2 IP/UK at ~ $62/yr) to migrate over. I have fair-share access to 4 cores of E5620 though that is not a important factor to me as the programs I run are heavily optimized and very light on the CPU. The VPS runs a very uptime sensitive, low load website and has never disappointed me except may be when they had a couple of DC wide outages over all these years lasting for few minutes to an hour. Even then it was generally the network which had gone off while the VPS remained up.
Now one side of me tells me to just shut up, stop looking too much and keep using this VPS as it has a perfectly justified price for the problem-free service I have been getting. The other though reminds me of the likes of Aruba etc which offer almost same (plus SSD, not that it matters much to me though) for one fourth/fifth the cost. Technical advancements in VPS offerings of today like new much faster CPUs, NVMes are also a pull factor.
Would appreciate if some of you can straighten me out on this.