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RunCloud.IO Feedback from CURRENT customers please
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RunCloud.IO Feedback from CURRENT customers please

huntercophuntercop Member
edited December 2016 in Reviews

Hey,

If you use RunCloud.IO now, please share how you feel about the free/paid program.

Thanks

RunCloud.IO
  1. What do you think about my question?36 votes
    1. You have no skill nub! May the gods rain wrath down on you for not bothering to be super tech savvy.
      38.89%
    2. Holy shit this is awesome! Tell me how to pay you for telling me about this service.
      13.89%
    3. Go learn how to do your own shit, who doesn't like reinventing the wheel?
      47.22%

Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

«1

Comments

  • Tried to install on a VPS to test it out but couldn't. The installer failed with 20 different errors. Definitely not a stable product

    Also its Ubuntu only which sucks.

  • @jimaek said: Tried to install on a VPS to test it out but couldn't. The installer failed with 20 different errors. Definitely not a stable product

    Also its Ubuntu only which sucks.

    which vps you are using? from the gist you are leaving me from the support chat, looks like your vps does not install our package. May I know what virtualization of your vps too? Agreed about the OS, I myself came from CentOS but we can't force the market. Maybe we can support other OS in the future.

  • It was a Vultr VPS

  • @jimaek said: It was a Vultr VPS

    Please share more. I did not intend to use on a VPS, and I can see OpenVZ causing many issues. I would assume KVM or Dedi are ideal.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • Its KVM as far as I know. You can spin your own instance and test it. It was freshly created Ubuntu server. Your installer was the first command executed there.

    Anyway, I dont really care about fixing this problem since I dont plan switching to Ubuntu. So the service is not for me. I just noted that it didnt look very stable.

    Thanked by 1coreflux
  • @jimaek no problem.. just wanted to know which vps you are using.. we have multiple customers who use vultr and they never face the problem before. I myself have tested it with vultr and never faced any installation problem

  • Runcloud support is never online... you submit tickets and never hear back. Not sure if I want to pay for a product that functions like this.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • Shitty poll at best. If you think editing a few .conf files requires you to be "super tech savvy", maybe you deserve this abomination named Runcloud.

    Thanked by 1Lunar
  • @cheapwebdev said: Runcloud support is never online... you submit tickets and never hear back. Not sure if I want to pay for a product that functions like this.

    wait what? how do you submit ticket?

  • @bugrakoc said: Shitty poll at best. If you think editing a few .conf files requires you to be "super tech savvy", maybe you deserve this abomination named Runcloud.

    define the "abomination"

  • @runcloud_fikri said:

    @cheapwebdev said: Runcloud support is never online... you submit tickets and never hear back. Not sure if I want to pay for a product that functions like this.

    wait what? how do you submit ticket?

    It submits a ticket when you are offline. You should find out where all these questions go..

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • huntercophuntercop Member
    edited December 2016

    @cheapwebdev said:

    @runcloud_fikri said:

    @cheapwebdev said: Runcloud support is never online... you submit tickets and never hear back. Not sure if I want to pay for a product that functions like this.

    wait what? how do you submit ticket?

    It submits a ticket when you are offline. You should find out where all these questions go..

    Pinged chat earlier this morning, waited 10 minutes and voila... see pic below.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • @cheapwebdev said: Pinged chat earlier this morning, waited 10 minutes and voila... see pic below.

    nope, never get any email from the chat

  • @runcloud_fikri said:

    @cheapwebdev said: Pinged chat earlier this morning, waited 10 minutes and voila... see pic below.

    nope, never get any email from the chat

    Please PM me another way to contact support... since its never online, doesn't respond, and you don't get emails either.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • @cheapwebdev said:

    @runcloud_fikri said:

    @cheapwebdev said: Pinged chat earlier this morning, waited 10 minutes and voila... see pic below.

    nope, never get any email from the chat

    Please PM me another way to contact support... since its never online, doesn't respond, and you don't get emails either.

    online right now

  • @bugrakoc said:

    @runcloud_fikri said: define the "abomination"

    http://www.dictionary.com/browse/abomination

    really dude? seems like you have no concrete reason for saying that

  • @runcloud_fikri said: really dude? seems like you have no concrete reason for saying that

    Yes, you're right, I don't. It's just the look and feel of everything.

  • gleertgleert Member, Provider

    I have chatted a few times with them, it seems they're in another timezone, and that might be the reason you never see them online from the USA... There is a world outside the USA....

    Thanked by 1runcloud_fikri
  • @bugrakoc said:

    @runcloud_fikri said: define the "abomination"

    http://www.dictionary.com/browse/abomination

    lol someone is salty today

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • Look guys how working runcloud.io support

    Thanked by 3Aidan coreflux nulldev
  • jhjh Member

    The poll doesn't make any sense and I'm not sure if you created this thread just for your aff link.

    I've not used runcloud but if you want something similar, there's ServerPilot (aff link just like yours). A bit lighter on features but the company seems more credible and the product is stable and more polished. Pricing is almost identical.

  • @magneto664 said: Look guys how working runcloud.io support

    Well I mean... were you being a fucktard?

    Idle Server Monero Hypeeeee

    Thanked by 2WSS runcloud_fikri
  • WSSWSS Member

    Anyone who has "fucktard" in their vernacular is welcome in my mind.

    @partymonger said: Actually math is pretty much my thing. I was just hoping someone already did the calculation - upto32.com - neckbeard nerdiness.

  • @Harambe said:

    @magneto664 said: Look guys how working runcloud.io support

    Well I mean... were you being a fucktard?

    And to be fair.. I am paying for their service and extremely happy, including how they choose to deal with fucktards. :)

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

    Thanked by 1runcloud_fikri
  • @jh said: The poll doesn't make any sense and I'm not sure if you created this thread just for your aff link.

    I've not used runcloud but if you want something similar, there's ServerPilot (aff link just like yours). A bit lighter on features but the company seems more credible and the product is stable and more polished. Pricing is almost identical.

    My footer links were added long after this discussion was started, as I purchased the service and am happy with what I get for $10 a month. The affiliate link gives you more time in the trail compared to signing up on the website and I don't get paid, but just a few extra days before renewal for anyone who tries the trial. No payment needed.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • It's an awesome product and never faced any issue with support. Responses are quick and even helped with application related issues.

    Also, no their prices are not identical to serverpilot. ServerPilot is $10 per server, it's per account.

    Need to update my profile image, lazy!

  • @jetchirag said: It's an awesome product and never faced any issue with support. Responses are quick and even helped with application related issues.

    Also, no their prices are not identical to serverpilot. ServerPilot is $10 per server, it's per account.

    Ever think they're both owned by the same person? Sites have similar feels..

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • @cheapwebdev said:

    @jetchirag said: It's an awesome product and never faced any issue with support. Responses are quick and even helped with application related issues.

    Also, no their prices are not identical to serverpilot. ServerPilot is $10 per server, it's per account.

    Ever think they're both owned by the same person? Sites have similar feels..

    Why would anyone think that? Serverpilot was founded earlier to runcloud and have different team working. Sites have totally different feel

    Need to update my profile image, lazy!

  • @cheapwebdev said:

    @jetchirag said: It's an awesome product and never faced any issue with support. Responses are quick and even helped with application related issues.

    Also, no their prices are not identical to serverpilot. ServerPilot is $10 per server, it's per account.

    Ever think they're both owned by the same person? Sites have similar feels..

    nope.. what @jetchirag said is true

  • Paid customer here.

    A ramnode vps have 502 error, site is down random, could not find out why so I reinstalled it and apt-get install nginx php7.0-fpm etc, it runs smoothly after reinstall.

    One site on another vps have 500 error at start, after I switch PHP version and change configuration, it's fine.

    The rest vps and sites have no problem, all sites are very low traffic wordpress site.

    It's useable but no hassle free.

  • WSSWSS Member

    A 500 error with PHP likely means that there is a half-broken library link, and it's trying to pull two different versions into namespace. That doesn't really have anything to do with the provider, unless it's their personal/custom build of PHP on your Debian based distro.

    @partymonger said: Actually math is pretty much my thing. I was just hoping someone already did the calculation - upto32.com - neckbeard nerdiness.

  • @hiphiphip0 said: Paid customer here.

    A ramnode vps have 502 error, site is down random, could not find out why so I reinstalled it and apt-get install nginx php7.0-fpm etc, it runs smoothly after reinstall.

    One site on another vps have 500 error at start, after I switch PHP version and change configuration, it's fine.

    The rest vps and sites have no problem, all sites are very low traffic wordpress site.

    It's useable but no hassle free.

    do you mind having a chat with us to solve the problem?

  • @runcloud_fikri said: do you mind having a chat with us to solve the problem?

    Thanks! It's already reinstalled so could not reproduce the problem.

    Thanked by 1runcloud_fikri
  • optimysteryoptimystery Member
    edited January 12

    So far it's very good, but support is not super quick, timezones notwisthstanding.

    There seem to be some issues with SSL certs and rebuild/remove don't quite work reliably for that. Everything else is great so far..

  • huntercophuntercop Member
    edited January 12

    @optimystery said: So far it's very good, but support is not super quick, timezones notwisthstanding.

    There seem to be some issues with SSL certs and rebuild/remove don't quite work reliably for that. Everything else is great so far..

    I agree, support has been nonexistant/shit for last few months and the platform seems to be starting to fall apart (i.e. SSL example shared). @runcloud_fikri

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • vovivovi Member

    I trialled it and thought it was very good and easy to use. I didn't want to pay $10 a month though when I only have one server so went back to serverpilot which is free and NodeQuery for monitoring. SSL I manage myself with let's encrypt script so runcloud doesn't offer me anything I can't already do other than convenience and it just wasn't worth the monthly fee for that.

  • WSSWSS Member

    Escrow required.

    @partymonger said: Actually math is pretty much my thing. I was just hoping someone already did the calculation - upto32.com - neckbeard nerdiness.

  • mkshmksh Member

    This poll sucks donkey balls. Every option that does not agree with you has a catch that basically says i am going to penetrate myself with a blunt rusty object. No thanks.

  • @WSS said: Escrow required.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

    Thanked by 1WSS
  • Man, I think noone would be mentioning the escrow thing if you didn't change your username :o

  • WSSWSS Member

    No, dude's fucking played out escrow even if he didn't change his name. Just waiting for him to do it again.

    @partymonger said: Actually math is pretty much my thing. I was just hoping someone already did the calculation - upto32.com - neckbeard nerdiness.

    Thanked by 1huntercop
  • @WSS said: No, dude's fucking played out escrow even if he didn't change his name. Just waiting for him to do it again.

    Free 15 day Runcloud Trial | If you buy it to let it idle, you are doing it right.

  • WSSWSS Member

    You are eSCREWED, not eSCROWED.

    @partymonger said: Actually math is pretty much my thing. I was just hoping someone already did the calculation - upto32.com - neckbeard nerdiness.

  • I'm their current customer.

    Their service is great. Everything runs flawlessly!

    Anyway, support is almost non existing :( I think they should build internal support system!

  • @optimystery said: So far it's very good, but support is not super quick, timezones notwisthstanding.

    There seem to be some issues with SSL certs and rebuild/remove don't quite work reliably for that. Everything else is great so far..

    There was no issue with SSL certs, just I hadnt realised the www domain needs to be included. Fixed now, and a happy customer :)

  • @optimystery said:

    @optimystery said: So far it's very good, but support is not super quick, timezones notwisthstanding.

    There seem to be some issues with SSL certs and rebuild/remove don't quite work reliably for that. Everything else is great so far..

    There was no issue with SSL certs, just I hadnt realised the www domain needs to be included. Fixed now, and a happy customer :)

    haha. you hilarious man. would never admit that in public but kudos for you.

    Thanked by 1jetchirag
  • It's about making the web a better place innit. Crap product gets flamed and everyone gets to know.. Great product gets the props it deserves so people can make an enlightened choice :)

  • 404error404error Member
    edited 12:29AM

    @huntercop said:

    @optimystery said: So far it's very good, but support is not super quick, timezones notwisthstanding.

    There seem to be some issues with SSL certs and rebuild/remove don't quite work reliably for that. Everything else is great so far..

    I agree, support has been nonexistant/shit for last few months and the platform seems to be starting to fall apart (i.e. SSL example shared). @runcloud_fikri

    Or maybe they think you are a fucktard and you did say you like how they treat fucktards so its all good.

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